Oct. 6, 2022
Keep it brief: Pandemic inspires promising new delivery model for personal therapy
We all remember March 2020 鈥 the COVID-19 pandemic took over the world, countries locked down, and feelings of stress and isolation were rampant. Many businesses and industries pivoted to the online world, and with the demand in mental health services increasing at a rapid rate, the mental health industry experienced an unprecedented wave of people requiring support.
鈥淲hen COVID first hit, a lot of people were struggling, but didn鈥檛 have access to quality mental health services because it took awhile for the vast majority of therapists and counsellors to adapt to the online world,鈥 explains Julia Imanoff, a 抖阴APP导航 Faculty of Nursing doctoral candidate.
鈥淭o support people during this challenging time, my colleagues and I from the Canadian Association for Marriage and Family Therapy (CAMFT) decided to start a matchmaking therapy service where couples were matched with a therapist for three free telehealth sessions with additional sessions continuing on a sliding scale. We called this initiative the Emergency Response Team.鈥
Little did they know, their approach would set the stage for bigger things to come.
Three 1-hour sessions not enough
The Emergency Response Team, which includes therapists Dina Bednar and Andrew Sofin, found their services to be in high demand. Unfortunately, given the level of need during the pandemic, the therapists they matched patients with reported that three sessions didn鈥檛 provide enough crisis support and that without additional funding, services couldn鈥檛 be extended.
鈥淲hen we received this feedback, we realized two things,鈥 says Imanoff. 鈥淔irst, the amount of time that traditional therapy takes actually creates backlogs, burnout and decreased patient satisfaction in our health-care system. Based on , it鈥檚 been proven that the same therapy conducted over an indefinite amount of sessions can be just as impactful as therapy done within three sessions or less.
"So, we decided to offer professional development training for therapists to give them more resources to offer crisis services in a shorter amount of time. The success of this training led us to develop a model of care and professional training through a business we co-founded called The Brief Crisis Therapy Institute.鈥
As its name suggests, provides high-quality clinical training in an integrative, trauma-informed, brief therapy model to help clients in crisis. A variety of therapeutic models are integrated that haven鈥檛 been connected before 鈥 including brief, solution-focused, narrative, positive psychology, trauma-informed and mindfulness 鈥 allowing the team to offer a model that is different from the often traditional, cookie-cutter models used in the mental health system.
Demand for therapy continues to be high
And while COVID-19 restrictions may have been lifted in many parts of the world, Imanoff and her team continue to see even more demand for their brief crisis therapy training services.
鈥淲e鈥檙e still seeing the impacts of COVID-19 everywhere in our health-care system,鈥 says Imanoff. 鈥淏urnout and staff turnover are high, and even though restrictions may be lifted, people who were barely coping and getting by during the height of the pandemic are crashing now.
"The demand for support is rising because we continue to be in the midst of a mental health crisis.鈥
The link between brief therapy and social innovation
Imanoff says that they鈥檝e seen a clear demand for their training, with a variety of professionals wanting to take part 鈥 from psychologists to nurses to domestic violence workers. That鈥檚 one of the reasons why the team showcased the Brief Crisis Therapy Institute at 抖阴APP导航 and Innovate Calgary鈥檚 on Oct. 13.
鈥淪ocial innovation offers new ways to solve really hard problems,鈥 explains Imanoff. 鈥淲hile innovation has been around for a long time in nursing and mental health, these fields are constantly evolving and finding new solutions out of necessity, and the Brief Crisis Therapy Institute is one of these solutions.
"We鈥檙e at a critical turning point where we鈥檙e seeing how social innovation can help fill gaps and solve some of the really hard problems our health-care system faces. It allows us to step out of our comfort zone from traditional public sector services and challenge our way of thinking to solve problems with a multi-sectoral approach to increase client satisfaction, and reduce provider burnout and strain on our health-care system.鈥
Imanoff encourages anyone in the 抖阴APP导航 community to visit their booth to make connections and learn about the model.
鈥淚f you think this type of training would be valuable, come and chat with us,鈥 invites Imanoff. 鈥淭he chance to make a difference in the world has been our north star as we start this new venture, and if what we鈥檙e doing helps make the world a better place, then we want to keep going. My goal is to connect with as many people as possible and help solve some of the problems our health-care system is currently experiencing.鈥
is the innovation transfer and business incubator centre for the University of Calgary. As part of the Office of the Vice-President (Research) portfolio and as a member of the 抖阴APP导航 innovation ecosystem, we work closely with researchers, faculty, and students to help bridge the gap between discovery and creating economic and societal impact.
Social Innovation Week puts the spotlight on those who help mobilize academic research into solutions that benefit society. From October 11-14, participate in a mash-up of activities hosted by members of 抖阴APP导航鈥檚 vast ecosystem and community.